Terms of service

These terms are the agreement between you and PadelFirst (the operator, named in the privacy policy) for using PadelFirst.

1. What PadelFirst does

PadelFirst books padel courts on Playtomic on your behalf. You create a request naming a club, day, time and duration; when the club releases that slot for booking, PadelFirst tries to book a matching court with your Playtomic account and tells you the result by email.

PadelFirst is an independent tool. It is not made, endorsed or supported by Playtomic or by any club.

2. Your account

You need a working email address and a password only you know. One account per person. You must be an adult, or otherwise entitled to enter into paid bookings with clubs, because every booking is paid with the payment method in your Playtomic account.

3. Your Playtomic account

By connecting Playtomic you allow PadelFirst to log in as you (with a token obtained from your password, which is not stored), read availability, hold courts, pay with your saved Playtomic payment method and create bookings, but only to carry out requests you created. You can disconnect at any time; active requests are then paused.

Playtomic's terms apply to your Playtomic account. Whether to use PadelFirst with your account is your decision. If Playtomic restricts or closes your account because of it, that is a risk you take, and the operator cannot restore it.

4. Bookings, payment, cancellation

A booking made by PadelFirst is a normal booking between you and the club through Playtomic, at the club's price, paid with your Playtomic payment method. PadelFirst books only what a request says: that club, that day, that start time, that duration. It never books anything else.

Cancellation, refunds and no-shows follow the club's and Playtomic's rules, and you handle them in Playtomic. Cancelling a request in PadelFirst before it is booked costs nothing; cancelling an existing booking is done in Playtomic.

PadelFirst is free of charge for now. If that changes you will be told in advance and asked to agree before anything is charged.

5. No guarantee

Usually, your booking request will succeed. But there is no guarantee as there are factors outside PadelFirst's control. If the request fails, you are told why and nothing is charged.

The service is provided as it is. The operator is liable for intent and gross negligence, and for damage to life, body or health; otherwise liability is limited to what applicable consumer protection law does not allow to be excluded.

6. Fair use

Use PadelFirst only for courts you intend to play. Do not create an excessive number of requests, resell bookings, probe or overload the service, or use it to interfere with clubs or Playtomic. The operator will close accounts that do, and may pause the service altogether.

7. Ending the agreement

You can delete your account at any time on the account page; all your data goes with it (see the privacy policy). The operator may end the service with reasonable notice by email. Bookings already made stay valid; they live in Playtomic, not here.

8. Changes and law

If these terms change, you are told by email before the change applies; continuing to use PadelFirst afterwards means you accept the new terms, and you can always delete your account instead. The law of the operator's country applies, without affecting mandatory consumer protections of the country you live in.

Last updated: September 2026.